jit wine Privacy Policy
Protecting your personal information is our top priority. This policy explains in detail how we collect, use, and keep your information safe.
Introduction and Commitment
General Overview
jit wine gives the highest respect to the privacy of its users. This Privacy Policy ("Policy") clearly describes how personal information of every member using the jit wine platform is collected, processed, stored, and protected.
By registering on this platform or using its services, you are considered to have agreed to the terms of this Policy. To learn about the general rules of using the platform, please read our Terms and Conditions, which cover membership, betting rules, and account management in detail.
This Policy may be updated from time to time. If there are significant changes, we will notify you via your registered email or platform notifications. Continued use of the platform after any changes means you have agreed to the updated Policy.
Types and Sources of Information Collected
2.1 Information Provided at Registration
The information you provide when creating an account at jit wine is essential for operating our services. This includes:
- Full name and date of birth (for age verification — this platform is only for persons aged 21 or above)
- Mobile number and email address
- Basic information about your preferred payment method
- Security password and verification details (stored in encrypted form)
2.2 Transaction and Financial Information
To process deposits and withdrawals, we need to collect payment-related information. jit wine handles transactions through Bangladesh's popular mobile banking services — bKash, Nagad, Rocket, and Upay. Records of these transactions are stored for security verification and customer service purposes.
2.3 Automatically Collected Information
When you use our website or app, certain information is collected automatically:
- IP address and device identification details
- Browser type and version
- Session duration and usage patterns
- Information collected through cookies and similar tracking technologies
- Page views, clicks, and navigation data
2.4 Information Received Through Customer Support
When you contact our support team via live chat or email, the details of that conversation are stored. This helps us improve our service quality and resolve your issues faster in the future.
Purposes of Information Use
Collected information is used only for the following specific purposes:
| Purpose | Explanation |
|---|---|
| Account Management | To handle registration, login, identity verification, and account security. |
| Financial Transactions | To process deposits and withdrawals and to prevent fraud. |
| Customer Support | To answer questions and resolve complaints. |
| Security and Fraud Prevention | To detect unusual activity and ensure the safety of the platform. |
| Service Improvement | To analyze usage patterns and improve the experience. |
| Contact | To communicate important updates, policy changes, or account-related matters. |
jit wine never sells your personal information to third parties. We have a strict policy on information sharing, which is described in the section below.
Information Sharing and Disclosure
4.1 Sharing Information with Third Parties
We share necessary information with third parties only in the following limited circumstances:
- Payment processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
- Technology service providers: Information is shared within contracted limits with those who assist in operating the platform.
- Legal obligations: Information may need to be disclosed in response to a court order or a lawful request from law enforcement authorities.
- Security investigations: Relevant information may be shared in investigations of fraud or legal violations.
4.2 Use of Information for Marketing Purposes
Your personal information is not used for third-party marketing activities without your explicit consent. You have the option to opt out of our own promotional communications at any time.
Methods of Data Protection
5.1 Technical Security Measures
jit wine uses industry-standard technology to protect your information. SSL encryption secures every exchange of data between your browser and our servers. Passwords and financial information are stored with the highest level of encryption.
5.2 Organizational Security Measures
Only authorized staff can access user information, and all such access is logged at all times. Our staff receive regular training on maintaining confidentiality. Confidentiality agreements are in place with third-party service providers.
5.3 Limitations of Security
We are committed to ensuring the highest level of security, but no method on the internet is completely secure. To keep your account safe, use a strong password, do not share your OTP with anyone, and report any suspicious activity to our support team immediately.
Data Retention Period
How long your information is retained depends on the type of information and applicable legal requirements:
- Account information is retained for as long as your account remains active.
- Records of financial transactions are kept in accordance with applicable legal requirements even after an account is closed.
- Customer support conversations are retained for a set period for the purpose of improving service quality.
- Security logs are retained for a limited period and then deleted.
When the retention period ends or the purpose for which information was stored has been fulfilled, the information is securely deleted or anonymized so it can no longer be identified.
Your Rights
As a user of jit wine, you have the following rights over your own information:
7.1 Right to Access Information
You can contact us at any time to request a view of the information we hold about you. We will respond to your request within a reasonable time.
7.2 Right to Correct Information
If any information we hold about you appears to be incorrect or incomplete, you may request a correction. Once accurate information is submitted, we will update it as soon as possible.
7.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, it may not always be possible to delete all information due to legal obligations or security reasons.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive our promotional messages, you may unsubscribe at any time. However, important account-related messages will continue to be sent.
To exercise any of these rights, contact us via our 24/7 live chat or email in Bengali or English. Our support team is always ready to help.
Cookie Policy
8.1 What Cookies Are and Why They Are Used
Cookies are small text files stored on your device when you use our platform. They help remember your preferences, maintain your login state, and analyze usage patterns.
8.2 Types of Cookies
- Essential cookies: Necessary for the platform to function properly — these cannot be disabled.
- Functional cookies: Remember your preferences and settings.
- Analytics cookies: Collect information to understand usage patterns, which helps improve the service.
8.3 Cookie Controls
Cookies can be controlled or deleted from your browser settings. However, disabling cookies may cause some features of the platform to not work properly.
Protection of Minors
jit wine strictly does not provide services to persons under the age of 21. Age is verified at the time of registration, and if any account is suspected to belong to a minor, it is suspended immediately. We do not intentionally collect information from anyone under the age of 18.
To read our detailed guidelines on building responsible gaming habits and protecting minors, see our Responsible Gaming Policy.
Policy Changes and Contact
10.1 Policy Updates
This Privacy Policy may be changed as needed. For significant changes, we will notify you in advance via platform notifications or your registered email. Continued use of the platform after any changes means you have agreed to the updated Policy.
10.2 Contact Us
For any questions or concerns about this Privacy Policy, please contact our support team:
- Live Chat: 24 hours a day, 7 days a week — in Bengali and English
- Email: [email protected]
To learn more about jit wine and read details about our values and commitments, visit our About Us page.
For any privacy-related complaints or requests, please contact us by email. We generally aim to respond within business days.
Last Updated: January 2025 · The latest version of this Policy will always be available on the jit wine website.